About Us

Guangzhou Suntok Food Machinery Co., Ltd.

Suntok Profile

Continuous innovation, pursuit of excellence,and coordinated development with each other. 

Guangzhou Suntok Food Machinery Co., Ltd. focuses on the design, production and sales of food intelligent equipment and fish preparation processing solutions. It has been deeply involved in food intelligent equipment, especially fish processing intelligent equipment, for more than 10 years. In 2015, we designed and developed the first fish slicer machine suitable for domestic use, which is used in more than 3,000 stores. In 2018, we designed and developed the first fully automatic fish slicing machine, which is used by more than 100 large-scale processing companies. In 2020, the first intelligent processing assembly line for fish slices was developed. It cooperates with an intelligent grabbing robot to partially realize unmanned processing of fish slices. In 2022, a fish slices vortex cleaning line was designed and developed, which raised the efficiency and cleanliness of fish slices to a higher level. Our domestic brand “Shengfeng”has become the leading brand in the fish processing intelligent equipment industry segment. The company has applied for more than 50 utility model patents and 6 invention patents for fish processing equipment. In the future, we will continue to focus on the development of food smart equipment and the design of fish preparation processing solutions, providing equipment guarantee and innovation for the development of the fish preparation industry.

Strong execution

Intimate guarantee service capabilities

Rich product experience

Good corporate reputation

We are a manufacturer integrating mechanical design, manufacturing, customization, installation, commissioning and after-sales service.

Thoughtful pre-sales, sales and after-sales services are the perfect guarantee for your purchase and use of products.

We are the earliest manufacturer to research, design and produce. After more than 10 years of pioneering innovation, continuous development and improvement, we have mastered the cutting-edge technology of fish food processing and continuously enriched and accumulated experience.

Over the years, we have gained the recognition and trust of our customers, and have cooperated with many leading brand food processing companies, more than 100 chain groups, and more than 3,000 stores to achieve win-win development.

Business philosophy

Aquatic product equipment supplier

The company has a variety of modern processing equipment and many senior R&D personnel. It mainly develops and produces: fully automatic fish slicing machines, fish scale removers, fish fillet machine, fish splitting machines, fish cutting machines, fish skinning machine and comprehensive fish killing machines and other professional fish processing equipment. At the same time, various automatic fish processing production lines can be customized according to customer needs.

Quality assurance

From product design to material selection, production and quality inspection, we strictly control every level and make every effort to ensure the quality of the products shipped out of the factory.

Innovative quality

Products are continuously innovated to adapt to the ever-changing and developing market demands.

Win-Win cooperation

We are willing to provide the best technical products for fish food processing  companies, achieve mutual benefit, work together for development, and create a new chapter of win-win cooperation!

Won the title of High-tech Enterprise

Several utility model patents and invention patents for fish processing equipment

Honest brand, attentive service

Pre-Sales Service

  • “Before making a purchase, we will provide a detailed machine demonstration and testing, so you can assess its performance and processing results.”
  • “We will recommend the most suitable equipment based on your needs to ensure it meets your production requirements.”
  • “If needed, we can also conduct sample testing to help you confirm whether the equipment is suitable for your processing needs.”
  • “Our sales team will answer all your questions about the machine’s functions, operation, and maintenance.”

 

Mid-Sales Service

  • “Your order has been confirmed, and we will arrange production and shipping, providing real-time updates so you can track the progress.”
  • “Before shipping, we will conduct a final inspection of the equipment to ensure its quality and performance meet the standards.”
  • “If you have any special requirements, we will make adjustments or customizations based on your needs.”
  • “Before shipping, we can provide a video demonstration of the machine’s operation via video call.”

 

After-Sales Service

  • Contact Methods: You can reach our after-sales service team via email, phone, or WhatsApp. Please provide a detailed description of the equipment issue or malfunction.
  • Video Support: Once we receive your issue description, we will request a video of the machine’s malfunction. If necessary, we will arrange a video call with our technician. Through the video, we can remotely assess the equipment’s condition and provide detailed guidance to help resolve the issue.
  • Response Time: We will arrange video support as quickly as possible to minimize downtime. Typically, we aim to provide initial support within 24 hours.
  • Warranty: If the equipment malfunctions within the warranty period, we will provide free replacement parts (excluding blades). The shipping cost will be covered by you.
  • Ongoing Support: Even after the warranty period, we continue to offer remote support to help resolve any equipment-related issues.
  • Customer Feedback: We highly value your experience with our products. Please feel free to share any issues or suggestions during use. We will continuously improve our products and services based on your feedback.
Need Help?